01Process
Four steps. No surprises.
From the first message to your site going live: what happens, who does what, and how long each step usually takes.
02Step by step
From hello to live.
Each step has a usual timeframe. If anything will take longer, we tell you before it does.
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Usually the same or next day
Chat
Tell us what you do, where you are and what people should do on your site: call, book or visit. A short message is enough. Send links to your logo, photos or old site if you have them.
Shown: an example first message.
New messageBlack Crest Web Designs
Hi, I run a barbershop in Box Hill. Walk-ins and bookings, open six days. Can you make us a site?
Thanks! Your free concept homepage is usually ready within 5 business days. Any photos or links you like?
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Usually within 5 business days
Free concept
We design your homepage around your name, your trade and your suburb. It costs nothing and commits you to nothing. Not for you? Walk away and owe nothing.
Shown: Brass & Blade, a made-up barbershop.

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Usually 1 to 2 weeks after the deposit
Build
Like it? We email a quote and the payment details, and a 50% deposit starts the build. We write the words with you, add your photos, the contact form and the Google basics, then share a private preview. Two rounds of changes are included.
Shown: Iron & Ember, a made-up gym.


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Usually 1 to 2 days after you approve it
Launch
You pay the balance. We connect your domain, switch on HTTPS and check every page on phones and computers. Then we hand it over: the site, the domain and the logins are yours.
Shown: Maison Lune, a made-up salon, live on its own domain.

03Paying
How paying works.
- Free concept first. You see your homepage before you pay anything.
- 50% deposit to start the build. Only once you choose to go ahead.
- Balance at launch. When your site is ready to go live.
- 2 rounds of changes included. Extra changes are quoted fairly, before we do them.
We email an invoice with the payment details. We never take payments on this website.
Next step
Ready for step one?
Send a short message. We reply within 1 business day.
